Shipping policy
Shipping Details
What happens once you have made an order?
Once you have completed your purchase, we will send you an order confirmation to the email you have provided containing your order details (including the order number).
Every effort is made to facilitate delivery of your order on time and by the estimated delivery date. After your order has been processed, packed, and fulfilled we will send you an email containing the order tracking number.
Zuva™ is an Australian company based in Sydney.
When are orders dispatched?
Orders are dispatched from our fulfilment area in Sydney NSW, Australia, typically around 4:30 pm AEDT.
Where are orders shipped from?
All items and products are shipped locally, direct from our fulfilment in Australia.
Does Zuva ship internationally?
No, at this stage we do not ship internationally.
Shipping Timeframes & Costs
| Rate Type | Country |
Condition |
Shipping Cost |
Transit Timeframe |
|
Standard Shipping |
Australia |
Any orders $89 and above ships for free |
$9.95 AUD |
3-7 Business Days* |
| Express Shipping | Australia | - | $14.95 AUD | 1-3 Business Days* |
Order Cutoff Time: 4:00pm (GMT+10:00) Australian Eastern Standard Time (Sydney)
Order Handling Time: 1 - 2 Days, Fulfilled Monday to Friday
Australian Shipping
Australia Post
Want to track your parcel? Have your tracking number ready and click here
Shipping Terms & Conditions:
A). THIRD-PARTY CARE AND RESPONSIBILITIES
Zuva does not take responsibility for your items once the shipping carrier has collected your package.
B). TIMING AND DELAYS
Zuva will ensure that your order is delivered on time, however, cannot be held responsible for matters outside of our control such as weather, service interruptions, etc.
C). CUSTOMS & DUTIES TAX
For any orders outside of Australia, Zuva is not responsible for any customs charges or goods and services tax that may apply to your order.
BUSINESS DETAILS
Business Enquires Phone: (+61) 431 312 703
For all other enquires, please contact us at:
or admin@zuvaofficial.com
